Debit Card & Direct Deposit Information
Tele-Center Phone Number & Hours
To speak with a customer service representative, call an unemployment benefits Tele-Center. To improve customer service and because of the overwhelming number of calls receiving, Tele-Center is open from 7 a.m to 7 p.m. Central Time, seven days a week.
Tele-Serv Phone Number & Hours
To request payment for weeks of unemployment, get payment information or the status of your claim, get general information about unemployment benefits, and establish or change your PIN, call Tele-Serv, TWC‘s automated telephone system. Claim status and payment request options are available daily, 7:00 a.m. to 6:00 p.m. Central Time. General information is available anytime.