PA Unemployment Compensation Email Address, Phone Number and Mailing Address

​UC Email: UChelp@pa.gov

UC Live Chat
​Monday – Friday from 7 a.m. to 6 p.m.​

UC Virtual FAQ Assistant, PAULA: 1-833-755-0882

General UC Contact Form

Pennsylvania Teleclaims (PAT) Toll-free: 888-255-4728
PAT Español: 877-888-8104
The automated services are available Sunday from 6 a.m. to 11 p.m. and Monday – Friday 6 a.m. to 9 p.m.

UC Service Centers

​UC Customer Service Line: 888-313-7284

Monday – Friday from 8 a.m. to 4 p.m.
If you have filed an application for UC benefits within the last year, and have a specific question about your claim or your eligibility, call the UC service center:

TTY for Deaf and Hard of Hearing (Toll-Free): 888-334-4046

Videophone Service for ASL Users: 717-704-8474
Wednesdays and Fridays from 8 a.m. to 4 p.m.

Altoona UC Service Center Fax: 814-941-6801
​Erie UC Service Center Fax: 814-871-4863
Duquesne UC Service Center Fax: 412-267-1475
​Scranton UC Service Center Fax: 570-562-4385
Indiana UC Service Center Fax: 724-599-1068
Harrisburg UC Service Center Fax: 717-214-5463.

Employer UC Services

UC Employer Service Center: 833-728-2367
Monday – Friday from 8 a.m. to 4 p.m. ET

UC Tax Employer Contact Center: 866-403-6163
Monday – Friday from 8 a.m. to 4:30 p.m. ET

UC Debit Card & PA Treasury

U.S. Bank ReliacardOpens In A New Window888-233-5916
If you have questions regarding your debit card account, you can contact U.S. Bank directly.

PA Treasury: 877-869-1956
For basic information about the debit card or questions regarding direct deposit, you can contact PA Treasury.​

Pandemic Unemployment Assistance (PUA)

PUA EmailUCpua@pa.gov​

PUA Customer Service Line: 855-284-8545
​Monday – Friday from 8 a.m. – 4 p.m.

Videophone Service for ASL Users: 717-704-8474
Wednesdays and Fridays from 8 a.m. to 4 p.m.

Pandemic Emergency Unemployment Compensation (PEUC)

​UC Email: UChelp@pa.gov

UC Live Chat ​Monday – Friday from 7 a.m. to 6 p.m.​

Report Fraud

PA Fraud Hotline: 800-692-7469

Source: UC Benefits PA

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